Returns & Refunds policy

Thank you for shopping with Unfilteredfits.shop. We appreciate your support and want to make your shopping experience as smooth as possible.

Shipping

Order Processing

All of our products are made to order through our print-on-demand fulfillment partners. Because each item is created specifically for you after you place an order, production typically takes 2–7 business days before your order is shipped.

During busy seasons or holidays, processing times may be longer.

Shipping Times

Estimated shipping times vary depending on your location.

Typical delivery estimates are:

  • Canada: 3–10 business days

  • United States: 3–10 business days

  • International: 7–21 business days

These are estimated delivery times and are not guaranteed. Shipping delays may occur due to weather, customs, carrier issues, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (when available).

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Unfilteredfits.shop is not responsible for orders shipped to an incorrect address provided during checkout. If a package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Returns & Refunds

Because every product is made especially for you, we do not accept returns or exchanges for:

  • Ordering the wrong size

  • Change of mind

  • Buyer preference

  • Incorrect color or style selected during checkout

Please review sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

When contacting us, please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

Once we review your claim, we may offer:

  • A replacement item

  • A refund

  • Another appropriate resolution, depending on the situation

Lost Packages

If your tracking information indicates your package has been lost in transit, please contact us. We will work with the shipping carrier and our fulfillment partner to investigate and determine the appropriate resolution.